Hopeful Horizon Legacy — Privacy Policy

Effective date: October 1, 2025

This Privacy Policy explains how Hopeful Horizon Legacy LLC (doing business as “Hopeful Horizon,” “we,” “us,” or “our”) collects, uses, discloses and protects personal information when you visit https://hhlhomes.com (the “Website”), use our services or platform (collectively, the “Services”), or otherwise interact with us. It also describes the choices and rights you have regarding your personal information. Please read it carefully.

1. Controller / Scope

Hopeful Horizon Legacy LLC is the data controller for personal information collected through the Website and Services. Our primary contact for privacy matters is:

Hopeful Horizon Legacy LLC
Email: [email protected]
Phone: (908) 793-8599
Mailing address: [Insert full business address]

If you are located in the European Union (EU), Hopeful Horizon is the controller with respect to personal data processed for the purposes described below.

2. What information we collect

Information you provide directly

We collect information you give us when you create an account, fill out forms, sign up for newsletters, request support, submit listings or offers, apply for jobs, enter promotions, or otherwise communicate with us. This may include: name, email address, phone number, postal address, company name, payment information (processed by third-party payment processors), and any other information you choose to provide.

Payment information

If you make purchases through our Services, payment card and billing information is collected and processed by our third-party payment processor (for example, Stripe). We do not store full payment card numbers on our systems. See Stripe’s privacy practices at https://stripe.com/privacy.

Information collected automatically

When you use the Website or Services we automatically collect technical and usage information, including: IP address, browser type and version, device identifiers, operating system, referring/exit pages, pages viewed, URL clickstream information, date/time stamps, and other diagnostic data (log files).

Cookies and similar technologies

We use cookies, web beacons and similar technologies to operate the Website, analyze trends, personalize content, and deliver and measure advertising. For details and choices about cookies, see our Cookie Policy at https://hhlhomes.com/cookie-policy.

Information from other sources

We may obtain information about you from third parties (for example, identity verification services, social networks when you authorize them, advertising partners, public sources, or our customers) and combine it with information we collect.

Customer PI (data processed on behalf of customers)

If a customer of ours (for example, a real-estate broker or property management client) uses our Platform and provides us with personal information about their contacts or end users, we act as a processor for that Customer Personal Information (“Customer PI”). In those cases we process that data only on the customer’s instructions and subject to the contract with that customer; if you are an individual whose personal data is Customer PI, contact the relevant customer for access/deletion requests and we will assist that customer as required.

3. How we use your information

We use personal information for purposes including to:

Provide, operate and maintain the Website and Services;

Create and manage your account and verify your identity;

Process transactions, billing, and related communications (payments handled by third parties);

Respond to requests, provide customer support, and communicate about your account;

Improve and personalize the Website and Services (analytics, product development);

Send marketing and promotional communications where permitted (you can opt out);

Detect, prevent and investigate fraud, abuse, security incidents and illegal activity;

Comply with legal obligations and enforce our rights; and

Any other purpose disclosed at the time information is collected.

We may aggregate and de-identify personal information for analytics and reporting; de-identified data is not treated as personal information.

4. Legal bases for processing (EU / EEA users)

If you are an individual in the EU/EEA, our legal bases for processing personal data include:

Your consent where we ask for it (for example, marketing or certain cookies);

Performance of a contract with you (e.g., providing Services you request);

Compliance with legal obligations; and

Our legitimate interests (for example, to operate, secure and improve our Services, to prevent fraud, and to deliver relevant content and advertising), balanced against your rights and freedoms.

5. How we share information

We may disclose personal information to:

Service providers and vendors who perform services on our behalf (payment processors, hosting providers, analytics and marketing providers, customer support, CRM and email platforms);

Our affiliates and subsidiaries for the purposes described in this Policy;

To comply with legal obligations or respond to lawful requests by public authorities (including to meet national security or law enforcement requirements);

To protect and defend our rights, property or safety, or the rights, property or safety of others;

In connection with a merger, acquisition, sale of assets or financing (you will be notified where required by law); and

With your consent or at your direction.

We do not sell personal information for monetary consideration. We may share aggregated or de-identified information that cannot reasonably be used to identify you.

6. Advertising and analytics partners

We may work with advertising, analytics and retargeting partners (for example, Google Analytics, Meta, ad networks and demand-side platforms) who may use cookies and similar technologies to collect information about your browsing across websites and apps in order to provide targeted advertising. To opt out of certain interest-based advertising, follow the links in our Cookie Policy or use industry opt-out tools (e.g., Google Ads Settings, Digital Advertising Alliance).

7. International transfers

Hopeful Horizon is based in the United States and personal information we collect may be processed and stored in the U.S. or other countries whose privacy laws may differ from those where you live. Where required, we take appropriate safeguards to protect your information when transferring it internationally (for example, contractual protections).

8. Data retention

We retain personal information as long as necessary to provide the Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. For Customer PI, retention is governed by our contracts with the customer. We may retain certain information after account closure where necessary for legitimate business purposes (for example, fraud prevention, legal obligations, or record keeping).

9. Security

We implement reasonable administrative, technical and physical safeguards intended to protect personal information against unauthorized access, disclosure, alteration or destruction. No system can be 100% secure; we cannot guarantee the absolute security of your data. If we become aware of a security breach affecting your personal data, we will follow applicable breach notification laws.

10. Your rights and choices

Access, correction, deletion, portability

Depending on your jurisdiction, you may have rights to access, correct, update, or delete the personal information we hold about you, or to request a copy of your data in a portable format. If you are an EU data subject, you may also have the right to restrict or object to certain processing, and to withdraw consent where processing is based on consent.

Marketing communications

You may opt out of receiving promotional emails from us by following the unsubscribe link in any such email or by contacting [email protected]. Transactional or service messages (for example, account or billing notices) are not subject to opt-out.

Cookies and tracking

You can control cookie preferences through your browser settings and via any cookie consent tool presented on the Website. Blocking cookies may impact the functionality of the Website.

To exercise your rights

To make a request regarding your personal data (access, correction, deletion, objection, portability, or to withdraw consent), email [email protected] with sufficient information to identify you and describe your request. We will respond in accordance with applicable law. If you are an EU resident and unsatisfied with our response, you may lodge a complaint with your local supervisory authority.

11. Children’s privacy

Our Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under that age. If you believe we have collected personal information from a child in violation of law, contact us at [email protected] and we will take steps to delete the information as required by law.

12. Third-party sites and links

The Website may contain links to third-party sites whose privacy practices differ from ours. We are not responsible for their content or privacy practices. Review the privacy policies of any third party before providing personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top. Where required by law or in our discretion, we will provide additional notice of material changes. Your continued use of the Services after the policy is updated constitutes acceptance of the updated policy.

14. Contact us

If you have questions, wish to exercise your rights, or want to make a complaint, contact:

Hopeful Horizon Legacy LLC
Email: [email protected]
Phone: (908) 793-8599
Mailing address:

CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at: Hopeful Horizons Legacy ., 1621 Central Ave , Cheyenne WY 82001, [email protected]